ALL OPEN BOX PRODUCTS ARE AVAILABLE IN OUR GREENWICH, CT STORE. Open Box fixtures that are in new condition that was displayed in our showroom or have been returned. The items have been returned are due to customer remorse and each item has been thoroughly inspected and never installed. Due to the deep discounts, we are offering, all open box sales are final. Damage or defective items will be replaced at no cost to you. No remorse returns.