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Average Customer Review: 5 of 5 Total Reviews: 22
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  0 of 0 people found the following review helpful:
 
Your Excellent Service March 26, 2016
Reviewer: M.E. from Myrtle Beach, South Carolina  
For months I had studied Visual Comfort lighting before choosing a Thomas O Brien Erika three-tier chandelier for our new home. Your price was the best, and your customer service was excellent. I especially appreciate how well you packed the fixture, because yesterday, as we transported the box to the new house, a strong wind flipped it out of the truck during rush hour and a car behind us hit the box. The box tumbled onto the shoulder of our area's busiest highway. Upon reaching our new home, we opened the box only to discover the Erika was completely intact and perfect! Amazing! Please thank your shipping department for their good work. This chandelier is elegant and ideal for the foyer, and I highly recommend Light Trends for the quality and price. Thank you!

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  2 of 2 people found the following review helpful:
 
Very Satified. November 12, 2015
Reviewer: Melinda C. from Harwich, MA  
I feel the difference with lighttrends compared to other sites is that these people really know the products. I have found I a get the right answers here. I have purchase Visual Comfort and Hudson Valley products from them and they seem to know these products inside and out. Every technical question was answered correct—now that I have received the products and I understand they were right on with the answers to my questions.

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  1 of 1 people found the following review helpful:
 
Uttermost Beacon Modern Metal Lamp 26291-1 January 14, 2015
Reviewer: Karen from IL United States  
This is a great lamp. We get many compliments on it. We have it on a table behind the sofa and it looks great there.

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  2 of 2 people found the following review helpful:
 
Gorgeous - better in person January 14, 2015
Reviewer: Erin F. from Raleigh, NC United States  
Product Code: SK5001NR_OW

This chandelier is GORGEOUS!  The detail is so beautiful.  Delivery was smooth, and it was packaged wonderfully. The iron mixed with painted/stone look is unique.  I didn't want a chandelier that looked like everyone else's.  This is unique, but not too out there and very classy and expensive looking.  I must give a HUGE shot out to the customer service!  It was difficult to order such a big ticket item online without seeing it in person first.  The customer service team helped me on several occasions and were nothing but professional!  Thank you Visual Comfort.  My Christmas present is my favorite to date.

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  0 of 0 people found the following review helpful:
 
Damaged Shade September 29, 2014
Reviewer: Anonymous Person from Sarasota, FL  
I received my new fixture and upon the inspection I found the shade was damaged in shipping. The shade and fixture were both packed extremely well but the shade box had signs of being heavily crushed. I contact lighttrends at their live chat. They asked me to send a photo in and that was it. A new shade arrived in less than a week in perfect condition. They took care of this quickly with no fuss. A superior experience customer service experience compared to other websites. I did not have follow up. It just happened. I am very happy with my new Visual Comfort light.

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